Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform operating in New Zealand. This policy describes the types of cookies we use, their purposes, and how you can manage your cookie preferences to enhance your gaming experience while protecting your privacy rights under New Zealand privacy legislation.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino website. These files contain information that helps us provide you with a personalised gaming experience, maintain your session security, and improve our services. Cookies can be temporary (session cookies) that expire when you close your browser, or persistent cookies that remain on your device for a specified period. Our platform uses both first-party cookies that we set directly and third-party cookies from our trusted partners and service providers.
2. Types of Cookies We Use
We categorise our cookies into several types based on their functionality and purpose:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, account access, and secure transactions | Session or up to 12 months |
| Performance Cookies | Collect anonymous data about website usage and game performance | Up to 24 months |
| Functional Cookies | Remember your preferences, language settings, and gaming history | Up to 12 months |
| Marketing Cookies | Deliver personalised promotions and track advertising effectiveness | Up to 24 months |
3. Essential Cookies
Essential cookies are fundamental to the operation of our online casino platform. These cookies enable core functionalities such as account authentication, secure login processes, payment processing, and maintaining your gaming session. Without these cookies, you would not be able to access your player account, make deposits or withdrawals, or participate in casino games. These cookies also help us comply with New Zealand regulatory requirements for responsible gambling and player protection measures.
4. Performance and Analytics Cookies
Performance cookies help us understand how players interact with our casino games and website features. These cookies collect aggregated, anonymous information about page views, game preferences, loading times, and technical errors. We use this data to optimise game performance, identify popular slot machines, improve website navigation, and ensure our platform meets the high standards expected by New Zealand players. This information never identifies individual players and helps us maintain a superior gaming environment.
5. Functional and Preference Cookies
Functional cookies enhance your gaming experience by remembering your personal preferences and settings. These cookies store information such as your preferred language, currency selection, game favourites, sound settings, and display preferences. They also remember your responsible gambling limits and session time preferences, supporting our commitment to player welfare in accordance with New Zealand gambling harm minimisation principles.
6. Marketing and Advertising Cookies
Marketing cookies enable us to deliver personalised promotional offers, bonus notifications, and relevant gaming content tailored to your interests. These cookies track your gaming preferences to present you with targeted promotions for slots, table games, or live dealer experiences that match your playing style. We also use these cookies to measure the effectiveness of our advertising campaigns and ensure our marketing communications comply with New Zealand advertising standards for gambling services.
7. Third-Party Cookies and Partners
Our online casino platform works with trusted third-party service providers who may place their own cookies on your device. These partners include payment processors, game developers, security providers, and analytics services. All third-party cookies are subject to their respective privacy policies, and we ensure all partners meet New Zealand privacy and security standards. We regularly review our third-party relationships to maintain the highest levels of player data protection.
8. Cookie Management and Your Choices
You have full control over your cookie preferences and can manage them through several methods:
- Use our cookie preference centre available in your account settings
- Adjust your browser settings to block or delete cookies
- Opt out of specific marketing cookies while maintaining essential functionality
- Contact our customer support team for assistance with cookie management
9. Browser-Specific Cookie Controls
Each web browser provides different methods for managing cookies. Here are instructions for popular browsers used by New Zealand players:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Internet Options > Privacy > Advanced
10. Mobile Device Cookie Management
For players accessing our casino through mobile devices, cookie management varies by operating system. iOS users can manage cookies through Safari settings in the main Settings app. Android users can control cookies within their chosen browser application settings. Mobile apps may use similar technologies such as device identifiers and local storage, which can typically be managed through your device’s privacy settings or app-specific preferences.
11. Impact of Disabling Cookies
While you can disable cookies, doing so may significantly impact your gaming experience. Disabling essential cookies will prevent you from logging into your account, making transactions, or playing casino games. Turning off functional cookies means you’ll need to reset your preferences each visit. Blocking analytics cookies won’t affect gameplay but limits our ability to improve services. Disabling marketing cookies will result in less personalised promotional offers but won’t affect core casino functionality.
12. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our services, technology, or legal requirements in New Zealand. We will notify registered players of significant changes through email or prominent website notices. The current version is always available on our website with the last updated date clearly displayed. For questions about our cookie practices, data protection, or to exercise your privacy rights under New Zealand law, please contact our dedicated privacy team through the customer support channels provided on our platform.
Last updated: January 28, 2026