Contact Us

We are committed to providing exceptional customer support for all our gaming platform users across New Zealand. Our dedicated support team is available to assist you with account inquiries, gaming questions, technical issues, and responsible gambling guidance in compliance with New Zealand’s gambling regulations.

Support Channels and Response Times

Multiple communication channels are available to ensure prompt assistance for your gaming needs:

Live Chat Support – Available 24/7 through our online chat system for immediate assistance with urgent matters
Email Support – Send detailed inquiries to [email protected] with expected response within 24 hours
Phone Support – Call us at +64 9 555 0123 during business hours (9:00 AM – 6:00 PM NZST, Monday through Friday)

When contacting our support team, please provide your account details, specific issue description, and any relevant transaction information. Our trained representatives can assist with account verification, withdrawal processing, bonus inquiries, and technical troubleshooting. For responsible gambling concerns, we offer confidential guidance and self-exclusion options in accordance with New Zealand gaming authority requirements.

Last updated: January 28, 2026